Computer & PC Help


Its Holiday time and scams are in full swing. So, this month I want to blog about those emails that show up in your in box. I mean the ones telling you that you have a package being delivered, you won the lottery, you have a long lost relative that left you money, you are going to get hired for a job and you have unauthorized access to your bank account.

Now I can tell you almost absolutely that the IRS, FBI, CIA, and Microsoft will never email you and ask you to click here and enter your personal information, (Social Security Number, bank account number, name and address).  You never ever will get an email with an attachment from UPS, USPS or FedEx asking you to open this because suddenly you have a package that you need to claim.  Did you even order anything???? If you did happen to order something the company you ordered from will more than likely send you an email telling you that your package is on the way and you can track it from a link provided.

This is probably more of what you’ll receive if you ordered something

Dear  your name,

Your order #xxxxxxx has been shipped!
Click here to view a printable receipt for insurance purposes.
Click here to log into your account to place a re-order.
(If this was a UPS or FedEx order there would be a link and a tracking number within this email- not an email from UPS or FedEx)
Your package should be arriving within 3 to 7 business day(s).
Order Number: xxxxxxxx     Status: shipped

Customer Name: Your name
Email address:
Shipping Address: xxxxxx
City, state, zip
Payment Method: xxxx– authorizenet
Shipping Method: USPS
SUBTOTAL: $xx.xx
DISCOUNT: -$4.70

Your credit card has already been charged for the above amount. Charges will appear on your statement as ‘’

Should you have a question about your order, or about other products, please reply to this message and let us help.

Regards and thanks for your business!

Customer Service

NO you have NOT be chosen to try out a laptop from Dell, take a survey and keep that laptop.  Yes, suddenly out of no where your name came up and now Dell is sending you a Free laptop – no strings attached.

I can also tell you that you have not been hired by anyone, especially when you didn’t even apply for a job,  and you SHOULD NOT take a check have it routed into your bank account so when it clears, you can pay the difference back to the employer.  More than likely that employer (scam artist) will clean out your account because you gave him your information.

Lastly, don’t work from home either, you cannot make money that way.  The only people who make money from that are the ones who hire you.

Below is an actual email that showed up in my in box from CitiBank (well at least that’s what it says).  The problem here is:

  • a)      I don’t have an account with Citibank
  • b)      The bank (Any Bank) would NEVER notify me or you by email about unauthorized access.
  • c)      Oh sure, reconfirm my account information – NO you never reconfirm bank information. If I actually did have an account with Citibank and I did this, rest assured I wouldn’t have any money in my account after I finished reconfirming this information…

Take a good look at this, it really looks good but don’t be fooled.

Unauthorized Access Notice

From: “” <>

Add to Contacts


Secure Member
ATM/Debit card ending in: 7590
Citi Alerting Service
Unauthorized Access

Unauthorized Access Notice

We recently have determined that different computers have logged on to your Online Banking account and multiple password failures were present before logons.

We now need to re-confirm your account information with us.

If this is not completed by November 18, 2010 we will be forced to suspend your account indefinitely, as it may have been used for fraudulent purposes.

We thank you for your cooperation in this matter.
Please click here

immediately to verify your identity and automatically reverse the change.

E-mail Security Zone
At the top of this message, you’ll see an E-mail Security Zone. Its purpose is to help you verify that the e-mail was indeed sent by Citibank. If you have questions, please call 1-800-374-9700. To learn more about fraud visit

and click “Security” at the bottom of the screen

ABOUT THIS MESSAGE Please do not reply to this Customer Service e-mail. For account-specific inquiries, kindly call 1-800-374-9700 (TTY: 1-800-788-0002) or visit


Citibank, N.A. Member FDIC. Copyright © 2010 Citigroup Inc. Citi with Arc Design and Citibank are registered service marks of Citigroup Inc

A few simple rules with email and internet safety.

  • 1 – Your mother knows best:  If it’s too good to be true then it’s not true
  • 2- If you have to spend money on something for a fee then chances are it’s a scam.

For example you never should pay someone to get you a job. Or a processing fee for you paper work with the prospective employer.

  • 3- NEVER.  I mean NEVER;  give out any personal information from an email that you receive.

Think about this… Would you give a stranger the keys to your house, with your credit cards and bank account information on your kitchen table?

NO, then the same applies on the internet.

Yes there will be times when you are ordering things on the internet that you will have to give credit card information but in those cases there should be a lock on the bottom of the screen it will appear on the bottom right side of the screen and there will be some indication that the site is secure too.

Be aware of what you open – you won’t even know that anything has happened until it’s too late.  Spy-ware, Trojans etc are easily installed without your knowledge when you open those attachments, click on those links and install things without knowing what  you’ve installed.  If you suspect that you have a virus, spy-ware etc, call a tech to come and look at the machine.  I don’t recommend those internet sites that scan your PC for free.  Again, you are giving the keys to you house with your credit card information and bank account information on the table.

Lastly, if you don’t know the sender of that email delete it that’s the best thing to do.

Happy Safe Holidays to all!


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